Applicants must be eligible to work in the specified location
*We are unable to sponsor as this is a permanent Full time role*
*Hybrid 3 days onsite 2 days remote*
A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc.
Responsibilities:
- Develop and implement specific QA tailored solutions for each production deliverable.
- Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
- Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.
- Ensure that management and allocation of QA resources based on project needs is performed.
- Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.
- Integrate required and suggested testing framework in the IT Technology Services organization.
- Staying up to date with current state-of-the-art testing practices, testing practices and testing tools
- Ensure that QA feedback is being used to improve deliverable life cycle processes.
- Works with project team members to design, develop, and execute test plans.
- May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures.
- Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery.
- Identifies test execution metrics to project team members.
- Prepares and communicates test results and reports accurate testing status to project team members.
- Provides estimates of text execution to support project-level resource planning efforts.
- May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.
- Review others (team or cross team) executed test results and help determine issues and priorities.
- Create and maintain quality control artifacts and make available to teams within and outside of IT.
- Adheres to industry and Firmwide IT specific quality engineering standards and processes.
- May be required to step in as a product manager for products that do not have an assigned Product Manager.
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience.
- 10 years of experience in software development and software quality assurance.
- 3 years of experience working in Agile development process.
- 3 years of experience with performance and load testing.
- 3 years of experience in management of QA organization including management of third parties that are also delivering QA services.
- Proficiency with software QA methodologies, tools, and processes.
- Proficiency in project management.
- Encourages fiscal responsibility and maintains confidentiality.
Technologies/Software
- Microsoft Office applications
- iDevice (Iphone/IPad)
- Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE
- Test Management System: JIRA, ServiceNow, ADO
- Project Management: Eclipse/Microsoft Project
- SQL (Writing simple queries)
- Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk
- SharePoint
Chicago, Illinois, United States of America
Executive
$150-170K + Bonus
JSVENDOR QUALITY ASSURANCE MANAGER
5/16/2024 2:16:10 PM
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